Policies of the St. Petersburg Library System

The goal of the Library Department is to achieve customer satisfaction through courteous, prompt and efficient service. Service is our highest priority. Staff will use all available resources effectively to meet the customer’s needs and continue to seek ways to improve service to ensure customer satisfaction. We hope to provide you with an atmosphere conducive to the enjoyment of our facilities where people of all ages may read, study, use the library equipment, and participate in our activities and programs. Rules and regulations are in place for the protection of the Library's resources, patrons, staff, and buildings.

Code of Conduct

For the enjoyment and safety of all, the library has established rules of conduct. All users are expected to conduct themselves in a manner which ensures the safety of users and staff and protects the library’s resources and facilities from damage. Behavior which does not meet this expectation may result in loss of library privileges or expulsion.
Read our complete Code of Conduct policy.

Children in the Library

We welcome all children to use the library, but the responsibility for them rests with the parent, guardian, or assigned chaperone – not with the library staff. Any child age six (6) or under must be accompanied by an adult or a responsible teenager. Responsible parties must remain in the library while children attend story time or other programs. Children ages seven (7) or older may use the library unattended subject to policies and procedures adopted by the library concerning behavior, conduct and demeanor. Disruptive children will not be allowed to interfere with library service to other patrons. Disruptive behavior is any behavior within the library which infringes on the rights of others using the library. Please arrange to pick up children by closing. (Hours can be found here.) For the safety of children, the St. Petersburg Police Department will be called for any child remaining after closing.

Borrower Services

Our libraries offer an extensive and high quality collection of materials for reading, listening, and viewing. Items are available for check-out (with the exception of those marked REFERENCE and current magazines) to anyone with a valid library card. Loan periods vary according to the type of material. Fines are assessed for overdue materials. If you cannot find an item on our shelves, we will gladly make every effort to locate a copy for you through our reciprocal borrowing arrangements with area libraries or through our InterLibrary Loan service which searches nationwide for the material you need.
Read our complete Borrower Services Policy.

Computer Access

Our libraries have computer workstations connected to the Internet for use by community users. You must have a valid Library card, Computer Use card, or Visitor card to use these computers. Please check at a library service desk to find out which card is right for you. All branches also provide wireless access for those users with laptops that are set up with wireless cards. Please click here for more information about our Wireless Access or ask at one of our customer service desks.
Read our complete Computer Access policy.

Meeting Rooms

All libraries in the St. Petersburg Library System have meeting rooms available at no charge for non-profit organizations engaging in library related activities or in educational, cultural, intellectual, charitable, and/or community related activities. Library meeting rooms are reserved on a first-come, first-served basis by filling out an Application for Use of Meeting Room Space. Be sure to fill out the application completely. Please call the library for specific information about the available facilities. Information about all of our libraries including address, phone number, and hours can be found here.
Meeting Room Policy
Click here for an Application for Use of Meeting Room Space.

Interlibrary Loan

If you cannot find an item in our Library Catalog, we will be glad to search for it using our InterLibrary Loan service which searches nationwide resources. Searches typically take two to six weeks and may be unsuccessful, although this is rare. Availability depends on the requested item and the lending policies of participating libraries.
Read our complete Interlibrary Loan Policy.
Click here for an ILL Request form.