logo

Policies of the St. Petersburg Library System

The goal of the Library Department is to achieve customer satisfaction through courteous, prompt and efficient service. Service is our highest priority. Staff will use all available resources effectively to meet the customer’s needs and continue to seek ways to improve service to ensure customer satisfaction. We hope to provide you with an atmosphere conducive to the enjoyment of our facilities where people of all ages may read, study, use the library equipment, and participate in our activities and programs. Rules and regulations are in place for the protection of the Library's resources, patrons, staff, and buildings.

Code of Conduct

For the enjoyment and safety of all, the library has established rules of conduct. All users are expected to conduct themselves in a manner which ensures the safety of users and staff and protects the library’s resources and facilities from damage. Behavior which does not meet this expectation may result in loss of library privileges or expulsion.
Read our complete Code of Conduct policy.

Children in the Library

We welcome all children to use the library, but the responsibility for them rests with the parent, guardian, or assigned chaperone – not with the library staff. Any child age six (6) or under must be accompanied by an adult or a responsible teenager. Responsible parties must remain in the library while children attend story time or other programs. Children ages seven (7) or older may use the library unattended subject to policies and procedures adopted by the library concerning behavior, conduct and demeanor. Disruptive children will not be allowed to interfere with library service to other patrons. Disruptive behavior is any behavior within the library which infringes on the rights of others using the library. Please arrange to pick up children by closing. (Hours can be found here.) For the safety of children, the St. Petersburg Police Department will be called for any child remaining after closing.

Borrower Services

Our libraries offer an extensive and high quality collection of materials for reading, listening, and viewing. Items are available for check-out (with the exception of those marked REFERENCE and current magazines) to anyone with a valid library card. Loan periods vary according to the type of material. Fines are assessed for overdue materials. If you cannot find an item on our shelves, we will gladly make every effort to locate a copy for you through our reciprocal borrowing arrangements with area libraries or through our InterLibrary Loan service which searches nationwide for the material you need.

CIRCULATION SERVICES POLICY

Branch Information, including addresses, phone numbers, and hours open - click here

Library Cards

A valid library card is required to check out materials from the library or to use the library's computers.  However, no library card is needed to use materials in the library or to attend programs and activities.  Library cards will be issued to applicants according to the following categories and terms:

Residents of Pinellas Public Library Cooperative Jurisdictions:

  • Residents of member cities (Belleair Shore, Clearwater, Dunedin, Gulfport, Largo, Madeira Beach, North Redington Beach, Oldsmar, Pinellas Park, Redington Beach, Redington Shores, Safety Harbor, St. Pete Beach, St. Petersburg, Seminole, Tarpon Springs, Tierra Verde, and Treasure Island), taxing districts (Palm Harbor, East Lake), and the unincorporated areas of Pinellas County are entitled to a free library card.  
  • Adult cards will be issued to persons age 14 years and older.  Juvenile library cards will be issued to children age 13 and under if requested and signed for by a parent or legal guardian, with presentation of valid identification.  All categories must meet the residency requirements and present valid identification.
  • Valid identification required for library card registration or renewal is photo identification with current address (e.g., Florida driver’s license, Florida state identification, Florida student identification, or passport).  If the address on the photo identification is not current or included, other proof of current address may include:
    • current TRIM notice or tax bill
    • current utility bill (electric, gas, water, cable television)
    • lease on property in the Cooperative area
    • deed to property in the Cooperative area
    • vehicle registration or title (current year)
    • voter’s registration
    • homestead exemption form
    • domicile papers 
  • Library cards expire periodically, and may be renewed upon presentation of valid identification. All account balances must be cleared in order to renew an expired account.
  • A current PPLC library card is valid at all member libraries of the Cooperative: Clearwater, Dunedin, East Lake, Gulf Beaches, Gulfport, Largo, Oldsmar, Palm Harbor, Pinellas Park, Safety Harbor, St. Pete Beach, St. Petersburg, Seminole, and Tarpon Springs. 
  • Patrons are responsible for any fines or fees accumulated on their account. For this reason, we caution you about sharing your card with others.
  • Lost or damaged cards may be replaced for a charge of $1.00.  Be sure to report lost or stolen cards promptly to avoid unauthorized use.

Residents of Non-member Jurisdictions:

Residents in non-member cities not living within an area participating in the Pinellas Public Library Cooperative may purchase a one-year membership for $100.00 per household.  The same identification process as for a resident is necessary.  The following communities are not members of the Pinellas Public Library Cooperative:  Belleair, Belleair Beach, Belleair Bluffs, Indian Rocks Beach, Indian Shores, Kenneth City, and South Pasadena. 

  • Some of the above-mentioned cities reimburse all or part of the registration fee. Patrons are encouraged to contact their City Hall FIRST for details before they visit the library.
  • Patrons in non-participating cities and jurisdictions are responsible for any fines or fees accumulated on their account. For this reason, we caution you about sharing your card with others.
  • Lost or damaged cards may be replaced for a charge of $1.00.  Be sure to report lost or stolen cards promptly to avoid unauthorized use.

Seasonal Visitors:

Visitors to Pinellas County who are not property owners or year-round residents may apply for a seasonal visitors library card by producing current photo identification and providing a temporary local address. 

  • Seasonal visitors pay a $25.00 QUARTERLY fee for a card that gives them borrowing privileges in all PPLC member libraries.
  • Seasonal visitors are responsible for any fines or fees accumulated on their account. For this reason, we caution you about sharing your card with others.
  • Lost or damaged cards may be replaced for a charge of $1.00.  Be sure to report lost or stolen cards promptly to avoid unauthorized use.

Reciprocal Borrowers:

Reciprocal borrowing agreements allow valid library card holders participating libraries to borrow items. Access to online resources, including eBooks, may be limited.

Circulation of Library Materials    

Material Type

Number Limit*

Loan Period

Number of Renewals**

Overdue Fines
(per day & per item)

Maximum Late Fine
(per item)

Request Limit***

Books from general collection

50

28 days

2

.20¢

$5.00

15

NEW Books
(Less than 6 months old)

50

14 days

2

.20¢

$5.00

15

Tapes (VHS or audio)

50

28 days

2

.20¢

$5.00

15

Playaways

6

28 days

2

.20¢

$5.00

6

Music CD's

25

14 days

2

.20¢

$5.00

15

Books on MP3 CD

6

28 days

2

.20¢

$5.00

6

Books on CD

25

28 days

2

.20¢

$5.00

15

DVD's

16

7 days

1

.50¢

$5.00

8

Kits
2
28 days
2
$2.00
$20.00
2

*      Items checked out including all categories cannot exceed 50.
**    An item cannot be renewed if there is a Request List for it.
***  Requests limit including all categories cannot exceed 15.

 

 

 

  • Please observe all due dates carefully to avoid overdue fines.  Sending an overdue notice is a courtesy provided by the library.  Failure to receive an overdue notice does not absolve the patron of overdue fines.
  • Renewals can be done online by accessing your account through the My Account link on our home page or by calling 727-388-9490. You will need your library card barcode number and password.
  • Reserves may be placed on most circulating items. We offer courtesy notices via telephone or email. You are encouraged to check your account online to monitor the status of your reserve requests.
  • Please report damage or breakage you encounter with any of our materials. 
  • If you have concerns about the condition of our materials, please notify us as soon as possible.
  • Use care when handling DVDs an CDs to avoid breakage and scratching.
  • The library is not responsible for any damages incurred during or resulting from the use of our AV items.
  • Please report any issue with AV materials to staff as soon as possible Please also keep them out of intense heat and handle CDs and DVDs carefully to prevent scratching. Unfortunately, a single ruined or lost disc may require replacement of an entire set.

Replacement Fees

  • Full value plus a $5.00 processing fee will be assessed for items that are not returned or that are returned with irreparable damage that results in the removal of the items from the collection. Replacement copies are not accepted. You may discuss concerns about lost or damaged items with the owning library.
  • In the case where an item can be reasonably repaired, an adjusted fine may be assessed. The owning library reserves the right to make this determination. Replacement barcodes, AV cases or book jackets range from $1-$3 per piece.
  • Lost or damaged inter-library loans are subject to a minimum $50 fine per item; replacements are not accepted. Items made available to you via inter-library loan are not owned by PPLC libraries and may be subject to additional charges.

Confidentiality of Library Registration and Circulation Records

Library patron records are confidential.  The St. Petersburg Public Library recognizes the need to protect patrons right to privacy concerning the questions asked and the materials borrowed.  In order to insure privacy for each library patron, Florida law mandates confidentiality of library registration and circulation records (Florida Statutes, Chapter 257.261).  Our policies and procedures carry out that intent.

Information about items currently checked out, on reserve, overdue, or other circulation-related information, will be furnished with acceptable identification, which may include a valid library card or other form of identification.  Parents or legal guardians of children under the age of 16 will be furnished such information about their child’s library records by presenting the child’s library card and acceptable identification.  

Requests for information about patron records from law enforcement officials or any other person or agency must be referred to the library director or designee.  In the event of patron accounts with long-overdue materials or other serious delinquencies, the library reserves the right to share otherwise confidential information with appropriate law enforcement officials or collection agencies in an effort to recover library books and other materials.  

You should protect your library card in the same manner that you protect credit cards and keys to your personal information.  Information about your records will be released only in conformity to Florida law.  Consequently, patrons are urged to exercise care in the availability of their library card barcode number.  

If your library card is lost or stolen, please notify the St. Petersburg Library System immediately.  Your account will be invalidated to prevent misuse.  If the library is not notified, an unauthorized party may check out materials on your lost or stolen library card for which you will be held responsible.   Your account can be re-validated only by appearing, in person, at one of our branches and presenting acceptable identification.

Back to top

Computer Access

Our libraries have computer workstations connected to the Internet for use by community users. You must have a valid Library card, Computer Use card, or Visitor card to use these computers. Please check at a library service desk to find out which card is right for you. All branches also provide wireless access for those users with laptops that are set up with wireless cards. Please click here for more information about our Wireless Access or ask at one of our customer service desks.
Read our complete Computer Access policy.

Meeting Rooms

All libraries in the St. Petersburg Library System have meeting rooms available at no charge for non-profit organizations engaging in library related activities or in educational, cultural, intellectual, charitable, and/or community related activities. Library meeting rooms are reserved on a first-come, first-served basis by filling out an Application for Use of Meeting Room Space and returning the completed form to the library where you wish to hold your meeting. Be sure to include the full name, address, and phone number of a contact person as well as the signature of the responsible party. Information about all of our libraries including address, phone number, and hours can be found here. Please call the library for specific information about the available facilities.
Read our complete Policy for Use of Library Conference Rooms and Auditoriums.
Click here for an Application for Use of Meeting Room Space.

Interlibrary Loan

If you cannot find an item in our Library Catalog, we will be glad to search for it using our InterLibrary Loan service which searches nationwide resources. Searches typically take two to six weeks and may be unsuccessful, although this is rare. Availability depends on the requested item and the lending policies of participating libraries.
Read our complete Interlibrary Loan Policy.
Click here for an ILL Request form.